Talk to a human

Before you reach out

Many questions are answered faster than email can reply. Our help center covers dosage, timing, safety, and what to expect week by week. For anything about delivery windows, tracking, or returning a bottle, the shipping and returns page has the specifics, and the guarantee page walks through the refund process step by step. If you want to confirm a bottle is genuine, start with the source verification guide, which shows you how to match the batch code on your bottle to the current cycle.

When you do write to us, including your order number speeds things up considerably, since it lets our team pull up your purchase without a back-and-forth. We read every message during business hours, Monday to Friday, 9:00 AM to 6:00 PM ET, and aim to reply within one business day. For your security, remember that we will never contact you first to ask for full card numbers, passwords, or one-time codes; any message that does is not from Spartamax, and you can forward it to support@spartamaxlab.com so we can flag it.